Privacy Policy
Last Updated: May 18, 2026
At Mind Flow Therapeutics, we are committed to protecting your privacy and handling your personal information with care, professionalism, and respect.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, book a service, or otherwise interact with us.
This policy is intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who We Are
Mind Flow Therapeutics provides hypnotherapy, nervous system-informed wellness services, workshops, educational resources, and related services.
If you have any questions about this Privacy Policy or your personal information, you can contact us at:
Mind Flow TherapeuticsEmail: jon.taylor@mindflowtherapeutics.comWebsite: mindflowtherapeutics.com
What Information We Collect
Depending on how you interact with our website or services, we may collect personal information such as:
Name
Email address
Phone number
Information submitted through contact forms or intake forms
Appointment or booking details
Information voluntarily shared during consultations or inquiries
Website usage information such as IP address, browser type, pages visited, and device information
We only collect information that is reasonably necessary to provide our services, communicate with you, improve the website experience, or fulfill legal obligations.
How We Use Your Information
We may use your information to:
Respond to inquiries or appointment requests
Communicate about services, bookings, workshops, or updates
Provide hypnotherapy or wellness-related services
Send newsletters or marketing emails (only if you opt in)
Improve website performance and user experience
Maintain internal records and administrative operations
Meet legal, regulatory, or professional obligations
We do not sell, rent, or trade your personal information to third parties.
Email Marketing & Communications
If you subscribe to our newsletter or opt into marketing communications, we may send occasional emails related to:
Wellness resources
Workshops or events
Service updates
Educational content
Promotions or announcements
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We may use third-party email marketing providers to manage communications securely and professionally.
Booking Forms & Client Information
Information submitted through intake forms, contact forms, consultation requests, or appointment bookings is treated confidentially and used only for the purposes of providing services and communication related to your care or inquiry.
Please avoid submitting highly sensitive medical or emergency information through website forms.
Payment Information
If payments are processed through the website, payment information is handled securely by trusted third-party payment processors. We do not store full credit card information on our servers.
Third-party payment providers may collect information necessary to complete transactions in accordance with their own privacy policies.
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze traffic and usage patterns
Enhance user experience
Support advertising or remarketing efforts
Cookies are small files stored on your device that help websites recognize returning visitors and understand how the site is being used.
You can adjust your browser settings to disable cookies if you prefer.
We may also use tools such as:
Google Analytics
Google Ads tracking
Meta/Facebook Pixel
Other analytics or advertising platforms
These tools may collect anonymized or aggregated usage information.
Embedded Content & Third-Party Websites
Pages on this website may include embedded content such as videos, maps, social media feeds, or articles.
Embedded content from third-party websites behaves in the same way as if you visited those websites directly. These third parties may collect data about you, use cookies, or monitor your interaction with their content.
We are not responsible for the privacy practices of external websites.
Data Storage & Security
We take reasonable administrative and technical measures to help protect your personal information against loss, theft, misuse, unauthorized access, disclosure, or modification.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain personal information only as long as reasonably necessary to:
Provide services
Maintain business and legal records
Meet professional or regulatory obligations
Resolve disputes or enforce agreements
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Request access to personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for certain communications
Request deletion of personal information where applicable
To make a privacy-related request, please contact us using the information listed above.
We may need to verify your identity before processing certain requests.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
Updated versions will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Mind Flow Therapeutics
Email: jon.taylor@mindflowtherapeutics.com
Website: mindflowtherapeutics.com
Mailing address: 710 14a St SE, Calgary, AB T2G 3K8, Canada